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Motivations IQ reveals why consumers buy.

GOcxm's proven 16-motivator model decodes the rational and emotional drivers behind every choice, switch, and repeat, so you know which levers actually move purchase behavior.

16Proven HumanMotivators8 RATIONAL DRIVERS8 EMOTIONAL DRIVERS

Trusted by top CPG brands, from emerging challengers to global leaders

Coca-Cola
Mondelez
Royale
Monster Energy
Nerds
Feastables
Tims at Home
Oreo
Great Western Brewing
Ritz
Body Armor
JM Smucker
Atypique
Dairy Farmers of Canada
Nestlé Purina

What it is

Uncover the why behind the buy.

Purchase and behavioral data show what consumers buy, who's buying, and how behavior shifts by segment. Motivations IQ explains why they choose, repeat, switch, or walk away.

Behavioral Data
The What

Purchases, frequency, share, and segment behavior across the category.

Motivations IQ
The Why

The rational and emotional drivers behind every choice, switch, and repeat.

  • Diagnostic, not descriptive. Pinpoints which motivators are winning, losing, or untapped in your category.
  • Built for CPG. The 16 drivers are calibrated to CPG purchase behavior, from everyday basket choices to brand switching, trial, and repeat at shelf and online.
  • Decision ready. Connects directly to innovation, messaging, packaging, and pricing decisions.

The 16 Motivators

Model
8 Rational Drivers
8 Emotional Drivers

Research Foundation

Built in collaboration with leading research universities

Motivations IQ codifies decades of neuroscience and cognitive research developed with PhDs from four world-class institutions.

Columbia UniversityHarvard Business SchoolThe University of Western AustraliaRotman School of Management, University of Toronto

How it works

From business problem to commercial action in three steps.

01

Objective

Start with what you're trying to fix. Churn, trial that doesn't repeat, margin pressure, a category that's slowing down.

02

Outcome

What solving it gets you, defined before the work starts. Repeat rate, loyalty, share.

03

Action

Which motivations are driving the behavior, and exactly which moves to make across product, messaging, activation, and experience.

Where you are

Churn or loyalty decline

What you're asking

Why are consumers leaving?

Where Motivations IQ fits

The motivations behind switching, drop-off, and loyalty erosion

Where you are

Trial without repeat

What you're asking

Why do people try but not come back?

Where Motivations IQ fits

The drivers of first purchase vs. repeat

Where you are

Margin pressure

What you're asking

How do we create value without discounting?

Where Motivations IQ fits

What consumers value enough to pay for, beyond price

Where you are

Category slowdown

What you're asking

Why is growth stalling?

Where Motivations IQ fits

Surface behavior separated from the underlying barrier

Where you are

Innovation uncertainty

What you're asking

Which ideas are worth backing?

Where Motivations IQ fits

Which concepts align with deeper motivations, not just claimed interest

Not on this list? Tell us the problem you're working on and which teams need the answer, and we'll build the plan against it.

In partnership with

Nielsen IQ

Supercharge the intelligence you already have.

The 16-motivator model layers into data you're consuming today. With partners like Nielsen IQ, a single study returns both the what and the why.

Your audience data

Run the model against panel, purchase, and transaction data from partners like Nielsen IQ. No new collection, no separate study.

Your consumer research

Apply it to research you own, or to your own consumer database. If you don't have one, we can build it.

Read the Nielsen IQ and GOcxm announcement

What you get

Sharper decisions across every team that touches the consumer.

A ranked list of what to fix first

Which segments, friction points, messages, and experiences carry the most upside, ordered by impact.

Segmentation precise enough to personalize

Motivational profiles at the individual level, plus the digital twins of the consumers already driving your outcomes.

Recommendations your teams can execute

Specific moves across packaging, positioning, activation, and brand experience, mapped to the teams that own them.

More value from research you're already funding

Behavioral data you've already paid for, extended into a growth plan built around action.

Proof in market

Real categories. Modeled lifts. Clearer plays.

Home Improvement Retail
+19%

Visitation lift

Motivations IQ identified stock visibility and category-level staff training as priority levers, projecting higher trip frequency.

Request the case study
Restaurant Dinner Kits
+9–21%

Purchase intent lift

Motivations IQ identified Relatable as the unique purchase motivator in the Mexican dinner kit category, with strongest gains among women aged 25–34.

Request the case study

The big idea

“Instead of just describing behavior, you'll get a clear path to action.”

Built on years of neuroscience. Proven in market. Made for modern brands looking for an edge on how to win in their market.

Built for brands looking for an edge on how to win in their market.

Planning used to run on a three-year clock. The brands pulling ahead re-read their consumers every quarter and adjust while the year is still live, instead of finding out at the end of it that the plan was built on a motivation that already moved.